Delivery Information

Standard Delivery

Standard UK delivery is free on all orders from Milans. This is subject to availability, and does not include gift vouchers, international delivery destinations, or premium delivery services.

Please note that we reserve the right not to deliver orders if we believe the address is not secure, for example to a communal postal address or PO box. If this affects an order you place, we'll notify you as soon as possible.

Charges and Options

Standard UK delivery is free on all orders andincludes both tracked and untracked delivery services.

  • We deliver most items Monday to Friday, 7.30am-6pm (excluding all public holidays).
  • We will deliver most items within 5 working days.
  • On rare occasions, some items may be delivered outside the published timed windows.

Deliveries To Multiple Addresses

If you'd like to have items sent to separate UK addresses, please complete a separate order for each address. A separate delivery charge will be made for each address if applicable.

Delivery Exceptions

We deliver to most postal areas in the UK and Northern Ireland, but we're sorry that geographical location and carrier availability can restrict our service. We may not always be able to deliver certain products to Northern Ireland, the Channel Islands, Isles of Scilly and Isle of Man.

If there's no-one home when we deliver: deliveries will usually be made Monday to Friday 7.30am - 6pm. If there's no-one in when we deliver, each time an attempt is made, our courier will leave a card at the delivery address confirming they have tried to deliver. Please follow the instructions on the card to rearrange delivery or collect your order.

Participating Stores

Our delivery service is only available to those orders placed online and does not include any orders placed in store unless by prior agreement with a member of staff. Standard delivery conditions do not apply to any delivery agreements made with any member of staff.